Last Updated: March 2026 · Effective Date: March 2026
Please read these Terms of Service ("Terms") carefully before using Jambing at jambing.cc. By accessing or using the Service, you agree to be bound by these Terms.
1. About Jambing
Jambing is a SaaS platform that analyzes publicly available content from Chinese social media platforms to provide sentiment and opinion insights about products. We are operated by an individual entrepreneur based in the People's Republic of China.
2. Acceptance of Terms
By creating an account or using the Service, you confirm that you are at least 18 years old, have the legal authority to enter into these Terms, and agree to comply with all applicable laws. If you do not agree, do not use the Service.
3. Account Registration
3.1 Account Creation
- Provide accurate and complete registration information
- Keep your password confidential and secure
- Notify us immediately of any unauthorized use of your account
- Be responsible for all activities that occur under your account
3.2 One Account Per User
You may only maintain one account per person. Creating multiple accounts to circumvent usage limits is prohibited.
4. Service Plans
- Free: Limited searches per month, basic reports.
- Pro: Higher limits, full reports, PDF export, email delivery.
- Business: Custom quotas, API access, priority support.
5. Payments and Refunds
- Subscriptions are billed monthly or annually.
- We offer a 7-day money-back guarantee for new subscriptions.
- Contact us at [email protected] within 7 days for a refund.
6. Acceptable Use
Permitted Use
- Research into product reputation and consumer sentiment
- Market analysis and competitive intelligence
- Personal curiosity and product discovery
Prohibited Use
- Use the Service for any unlawful purpose
- Share your account credentials with others
- Use automated tools (bots, scrapers) to access the Service
- Reverse engineer or attempt to extract the source code
- Resell or sublicense access without our written permission
7. Intellectual Property
The Service and its design, features, code, and branding are owned by us. Analysis reports are provided for your personal or internal business use — you may not resell them. Underlying social media content belongs to its respective creators and platforms.
8. Data and Analysis Disclaimer
Our analysis is generated using AI and automated processes. Results are based on a sample of publicly available content, may not represent the full spectrum of opinions, and should not be used as the sole basis for significant business or financial decisions. We do not warrant that results are complete, accurate, or up-to-date.
9. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
12. Limitation of Liability
The Service is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or USD $50, whichever is greater.
14. Governing Law
These Terms shall be governed by the laws of the People's Republic of China. Disputes shall be resolved through binding arbitration or competent court. No class actions.
15. Changes to These Terms
We may update these Terms from time to time with notice via the Service or email. Continued use after the effective date constitutes acceptance.